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Re: Tracking Customers
- Subject: Re: Tracking Customers
- From: "Chris Travers" <..hidden..>
- Date: Fri, 26 Jan 2007 09:03:51 -0800
On 1/26/07, Charley Tiggs <..hidden..> wrote:
Chris Travers wrote:
> As I think about it, it might be useful to have a phone field too for
> main corporate numbers. But this could be added as a custom field.
Actually, if we're talking about tracking customers, I think phone
should not be a custom field. It should actually be a child table of
the company table.
Looks like I forgot the company_id field in the contacts table. The
contacts table would be the place where these phone numbers would be.
I was thinking that, in addition to the phone numbers of specific
contacts, companies often have a main corporate switchboard number
which may be different from any DID numbers used by contacts. This
may be useful to store and might need to be added. But I am not sure
if this is universally useful or would just add clutter to the data
entry screens for most folk.
Best Wishes,
Chris Travers