Re: Voided sales invoice not reversing payment?

[Louis <..hidden..>]

Ok,

It went OK when I went through Cash->Receipt, but not when updating and 
posting the invoice.

Louis


On Tue, 20 Jan 2015, Louis wrote:

> On Mon, 19 Jan 2015, Chris Travers wrote:
>
> > >   I have an issue, which maybe should be a bug. I messed up a sales 
> > > invoice
> > >   #1285 and then voided it. It looks to me like there is a missing pair of
> > >   entries.
> >
> >
> > Just go through and pay both the void and new invoice for the customer.
>
> To confirm my understanding,
>
> 1)  search for the open transaction 1285,
> 2)  enter the amount in the payment section to make the invoice balance
> 3)  [Update]
> 4)  [Post]
>
> get a "Draft Posted" message
>
> repeat 1-4 for open transaction 1285-VOID
>
> Is this the process I need to use?
>
>
>
> > The issue is that we don't really know whether you want to reverse the 
> > payment or not.  If you do, you can also go through the
> > Cash/Vouchers/Reverse Payments interface.
> >
> > Best Wishes,
> > Chris Travers 
> >
> >       What I have is:
> >
> >
> >       For Account #1201 (AR)
> >
> >       Ref        |Debit |Credit
> >       -----------+------+-----
> >       1285       | 12   |  0
> >       1285       |  0   | 15
> >       1285-VOID  |  0   | 12
> >       1286       | 15   |  0
> >       1286       |  0   | 15
> >
> >
> >       For Account #4020 (Sales)
> >
> >       Ref        |Debit |Credit
> >       -----------+------+-----
> >       1285       |  0   |  12
> >       1285-VOID  | 12   |   0
> >       1286       |  0   |  12
> >
> >
> >
> >       For Account #1601 (Bank)
> >
> >       Ref        |Debit |Credit
> >       -----------+------+-----
> >       1285       | 15   |  0
> >       1286       | 15   |  0
> >
> >
> >
> >       However, should there not also be:
> >
> >       For Account #1201 (AR)
> >
> >       Ref        |Debit |Credit
> >       -----------+------+-----
> >       1285-VOID  | 15   |  0
> >
> >       and
> >
> >       For Account #1601 (Bank)
> >
> >       Ref        |Debit |Credit
> >       -----------+------+-----
> >       1285-VOID  |  0   | 15
> >
> >       ??
> >
> >       If I just need to plan on making the appropriate JE, that I can do, 
> > but it
> >       seems to me like the [VOID] button processing missed something.
> >
> >
> >       Louis
> >
> >       ------------------------------------------------------------------------------
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> >
> >
> >
> >
> > --
> > Best Wishes,Chris Travers
> >
> > Efficito:  Hosted Accounting and ERP.  Robust and Flexible.  No vendor 
> > lock-in.
> > http://www.efficito.com/learn_more
------------------------------------------------------------------------------
New Year. New Location. New Benefits. New Data Center in Ashburn, VA.
GigeNET is offering a free month of service with a new server in Ashburn.
Choose from 2 high performing configs, both with 100TB of bandwidth.
Higher redundancy.Lower latency.Increased capacity.Completely compliant.
http://p.sf.net/sfu/gigenet

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