Re: my first real problem, cash receipt

[ario <..hidden..>]

I'm not in a terrible hurry and there is a workaround for this problem:
cancellation and reposting with the new payment included.

As for the log file: From startup to encountering the problem the file
is empty, then the same errors as I pasted earlier from the browser
window are exactly the same there in the log file:

2011-01-30 07:15:21 GMT STATEMENT:
INSERT INTO acc_trans
            (trans_id, chart_id, transdate,
            amount)
     VALUES ($1, $2,
            $3,
            $4)
2011-01-30 07:16:47 GMT ERROR:   null value in column "chart_id"
violates not-null constraint


These sequences are repeated various times as I have retried the same
kind of transaction until I shut down the virtual machine with the
LedgerSMB on it:


2011-01-30 07:23:22 GMT LOG:  incomplete startup packet
2011-01-30 07:23:22 GMT LOG:  received fast shutdown request
2011-01-30 07:23:22 GMT LOG:  aborting any active transactions
2011-01-30 07:23:22 GMT LOG:  autovacuum launcher shutting down
2011-01-30 07:23:22 GMT LOG:  shutting down
2011-01-30 07:23:22 GMT LOG:  database system is shut down


Detail: I'm running 3 'company' databases with LedgerSMB on that virtual
machine, nothing else, and the error occurrs in at least 2 of those. So
it doesn't appear to be an error in one specific database.


thanks,
ario


On Mon, 2011-01-31 at 09:48 -0800, Chris Travers wrote:
> On Sun, Jan 30, 2011 at 11:47 PM, ario <..hidden..> wrote:
> > AR: 1100 -- ACCOUNTS RECEIVABLE, with attribute AR set.
> > Account: 1010 -- hw cash, with attributes AR_paid & AP_paid.
> 
> Can you check your PostgreSQL log?  There may be more information as
> far as what is being passed in over there.  I haven't seen this sort
> of case very often.  It may be something specific to the invoice, or
> it could be an issue with the setup.  It could be something else.  If
> this is urgent, I'd recommend hiring someone (such as myself or
> Command Prompt) for support so we can take a look at it, do some
> debugging, and figure out what exactly is causing this issue.
> Otherwise we could continue to try to gather information on the
> problem in hopes of fixing it or, if paid support does become
> necessary, reducing the effort to fix it.
> 
> Best Wishes,
> Chris Travers
> 
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