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Re: my first real problem, cash receipt
- Subject: Re: my first real problem, cash receipt
- From: ario <..hidden..>
- Date: Tue, 01 Feb 2011 06:14:24 +0000
I'm not in a terrible hurry and there is a workaround for this problem:
cancellation and reposting with the new payment included.
As for the log file: From startup to encountering the problem the file
is empty, then the same errors as I pasted earlier from the browser
window are exactly the same there in the log file:
2011-01-30 07:15:21 GMT STATEMENT:
INSERT INTO acc_trans
(trans_id, chart_id, transdate,
VALUES ($1, $2,
2011-01-30 07:16:47 GMT ERROR: null value in column "chart_id"
violates not-null constraint
These sequences are repeated various times as I have retried the same
kind of transaction until I shut down the virtual machine with the
LedgerSMB on it:
2011-01-30 07:23:22 GMT LOG: incomplete startup packet
2011-01-30 07:23:22 GMT LOG: received fast shutdown request
2011-01-30 07:23:22 GMT LOG: aborting any active transactions
2011-01-30 07:23:22 GMT LOG: autovacuum launcher shutting down
2011-01-30 07:23:22 GMT LOG: shutting down
2011-01-30 07:23:22 GMT LOG: database system is shut down
Detail: I'm running 3 'company' databases with LedgerSMB on that virtual
machine, nothing else, and the error occurrs in at least 2 of those. So
it doesn't appear to be an error in one specific database.
On Mon, 2011-01-31 at 09:48 -0800, Chris Travers wrote:
> On Sun, Jan 30, 2011 at 11:47 PM, ario <..hidden..> wrote:
> > AR: 1100 -- ACCOUNTS RECEIVABLE, with attribute AR set.
> > Account: 1010 -- hw cash, with attributes AR_paid & AP_paid.
> Can you check your PostgreSQL log? There may be more information as
> far as what is being passed in over there. I haven't seen this sort
> of case very often. It may be something specific to the invoice, or
> it could be an issue with the setup. It could be something else. If
> this is urgent, I'd recommend hiring someone (such as myself or
> Command Prompt) for support so we can take a look at it, do some
> debugging, and figure out what exactly is causing this issue.
> Otherwise we could continue to try to gather information on the
> problem in hopes of fixing it or, if paid support does become
> necessary, reducing the effort to fix it.
> Best Wishes,
> Chris Travers
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