Re: How to disable default entry of old/previous customer on POS screen?

[..hidden..]

..hidden.. wrote on 06/08/2008 
05:00:32 PM:

> 
> Ok, the first part is a bug (disabled customers should not be current
> customers).  We should be able to fix this.
> 
> As for customer searches, which customer searches are you talking
> about?  There are times you want to be able to search for old
> customers and times you don't.
> 
> Best Wishes,
> Chris Travers
> 

I am mainly referring to searches from the POS screen.  We have the 
dropdown menu disabled.  I realize on other search screens (i.e. 
AR>Customers>Reports>Search) that I can select "inactive" as part of the 
search criteria.  In addition, if we have a customer flagged as inactive 
in the database, I can foresee issues later where we try to use queries 
for active customers for use in other applications.  I don't believe 
changing the customer record to trick it is the best approach.  I just 
want to be able to eliminate user errors that we currently see because the 
POS screen remembers the previous customer who doesn't happen to be the 
current customer.

Best Regards,
Steven Marshall

Taty Lee Boutique
11705 Jones Bridge Rd., B206
Alpharetta, GA 30005
770-410-6964

"Once you experience the stylish comfort of Brazilian-cut jeans, you will 
demand nothing less!"