Re: How to disable default entry of old/previous customer on POS screen?

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"Chris Travers" <..hidden..> 
Sent by: ..hidden..
06/08/2008 04:04 PM
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Re: [Ledger-smb-users] How to disable default entry of old/previous 
customer on POS screen?






On Sun, Jun 8, 2008 at 12:11 PM,  <..hidden..> wrote:
> Looking for some help.  We just began using the POS, but running into a
> lot of users errors especially when it comes to the Customer field.  The
> default behavior is for the Customer field to default to the old 
customer
> (or the Customer from the previous sale). Our users though forget to
> change this field when the next sale is entered for a different 
customer,
> therefore, the sale gets posted under the previous customer's name which
> is incorrect.  How can I change this so the Customer field does not
> default to the previous customer and instead begins with no customer
> selection?  This would then force the salesperson to enter a customer in
> the Customer field.  Ideally, when the salesperson first select 
POS>Sale,
> the pos screen would open with no entry in the Customer field, but the
> cursor placed in that field waiting for entry from the salesperson.
>
Add an end-date to the customer record.

I tried that and it didn't work. If the customer is the previous customer, 
even though they have an end date in the past, they still show-up in the 
customer field.  Furthermore, that makes the customer inactive when it 
comes to customer searches which I don't believe is an ideal solution.  I 
still want to be able to enter these customers in the customer field, I 
just want it to default to an empty value.

Best Regards,
Steven Marshall

Taty Lee Boutique
11705 Jones Bridge Rd., B206
Alpharetta, GA 30005
770-410-6964

"Once you experience the stylish comfort of Brazilian-cut jeans, you will 
demand nothing less!"