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Re: Consider to include warranty management

On Tue, Feb 4, 2014 at 2:34 AM, Pongrácz István <..hidden..> wrote:


I would like to bring up this topic about how to manage warranty with lsmb.

1. One missing point is, it is not possible to save warranty period for products. Some conditions/options:

  • Vendor and retailer warranty could be different (for example the factory gives 12 months, but I can provide 24months) .
  • Warranty period could be changed by vendor or retailer at any time.

2. Product management with warranty:

  • Issue a warranty document with product, serial number (if any), warranty period. Similar to the invoice, but without prices.
  • How to take back the problematic product (warehouse).
  • Fixing internally or send back to the factory or to other company to fix the unit?

I can imagine that, point 1 should be included in lsmb, but point 2 should be handled in a separate application.

What is your opinion?

It would be nice to have the infrastructure for this in LedgerSMB.  We should definitely have a feature request open and an eye to do it.

Even for #2 there is a lot to be said for having a single place to check whether warranty is handled.

I probably won't personally be able to direct much effort towards this until after the financial rewrite but would be happy to help those anyone who wants to do the effort.   (I would probably take it on as a paid project before but to be honest this is one of those things that would probably cheaper to do after.)



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