Re: [ledgersmb-users] Installation: APPLICATION ERROR ... DBAdmin.pm line 265.

On Mon, Aug 28, 2017 at 9:06 AM, David G <..hidden..> wrote:

Hi Michael,

Sorry to hear you have a problem installing.
Lets see what we can do to help.

If you could start by answering the following questions please.

did you download the tarball, git repo, docker image, or debian package

what do the following commands return

[[ -x $(which apt) ]] && apt list libpgobject* || echo no apt

perl -M'PGObject::Util::DBAdmin' -e 'print "\nVERSION=$PGObject::Util::DBAdmin::VERSION\n";'

cat /etc/lsb-release /etc/issue /etc/redhat-release /etc/suse-release /etc/mandrake-release /etc/os-release 2>/dev/null

uname -ov

echo -e "PERL5LIB: $PERL5LIB"

perl -I$HOME/perl5/lib/perl5 -Mlocal::lib

Stop the LedgerSMB Starman process (probably "sudo service starman-ledgersmb stop" )

run cd /usr/local/ledgersmb # cd to the LedgerSMB install dir

run starman --listen 0.0.0.0:5762 --workers 1 tools/starman.psgi # start starman manually

browse to "http://$ledgersmb_server_address:5762/setup.pl"

login with no company name using the login button not the create button

copy the starman console output into this email

ctrl-c to kill starman

copy the result of
run cat /var/log/postgresql/postgresql-9.4-main.log into this email
(redact anything sensitive, and only show the part for the time after you start starman)

If the above works, try re-starting starman, and creating a new company instead of simply logging in

We can often provide realtime assistance if you visit us in our chat room at

Also, maybe even more critically:

can you send the postgresql logs? Or at least relevant entries?

#ledgersmb:matrix.org

Regards
David G (dcg_mx in the chat room)

On 28/08/17 10:09, Michael Chinn wrote:

Greetings:

Version: 1.5.9
Environment: Ubuntu-16.04 x64
Apache2 + PostgreSQL-9.5

Following install instructions at:
https://ledgersmb.org/content/installing-ledgersmb-15

Got all the way to the "setup.pl".  Enter the user name "lsmb_dbadmin" +
password + name-of-new-company-db.

Got this error:

Error!
APPLICATION ERROR at
/usr/local/share/perl/5.22.1/PGObject/Util/DBAdmin.pm line 265.
dbversion: 1.5.9, company:
Status: 500 Internal server error (PSGI.pm run_new)

I've checked Apache2, Starman, and PostgreSQL and all are up and running
w/o errors.

Help? Hints?

Regards,
Michael

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Best Wishes,

Chris Travers

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