Hi Michael,
Sorry to hear you have a problem installing.
Lets see what we can do to help.
If you could start by answering the following questions please.
- did you download the tarball, git repo, docker image, or
debian package
- what do the following commands return
- [[ -x $(which apt) ]] && apt list libpgobject* ||
echo no apt
- perl -M'PGObject::Util::DBAdmin' -e 'print
"\nVERSION=$PGObject::Util::DBAdmin::VERSION\n";'
- cat /etc/lsb-release /etc/issue /etc/redhat-release
/etc/suse-release /etc/mandrake-release /etc/os-release
2>/dev/null
- uname -ov
- echo -e "PERL5LIB: $PERL5LIB"
- perl -I$HOME/perl5/lib/perl5 -Mlocal::lib
- Stop the LedgerSMB Starman process (probably "sudo service
starman-ledgersmb stop" )
- run cd /usr/local/ledgersmb # cd to the LedgerSMB
install dir
- run starman --listen 0.0.0.0:5762 --workers 1
tools/starman.psgi # start starman manually
- browse to "http://$ledgersmb_server_address:5762/setup.pl"
- login with no company name using the login button not the
create button
- copy the starman console output into this email
- ctrl-c to kill starman
- copy the result of
run cat /var/log/postgresql/postgresql-9.4-main.log
into this email
(redact anything sensitive, and only show the part for the
time after you start starman)
- If the above works, try re-starting starman, and creating a
new company instead of simply logging in
We can often provide realtime assistance if you visit us in our
chat room at
#ledgersmb:matrix.org
Regards
David G (dcg_mx in the chat room)
On 28/08/17 10:09, Michael Chinn wrote:
Greetings:
Version: 1.5.9
Environment: Ubuntu-16.04 x64
Apache2 + PostgreSQL-9.5
Following install instructions at:
https://ledgersmb.org/content/installing-ledgersmb-15
Got all the way to the "setup.pl". Enter the user name "lsmb_dbadmin" +
password + name-of-new-company-db.
Got this error:
Error!
APPLICATION ERROR at
/usr/local/share/perl/5.22.1/PGObject/Util/DBAdmin.pm line 265.
dbversion: 1.5.9, company:
Status: 500 Internal server error (PSGI.pm run_new)
I've checked Apache2, Starman, and PostgreSQL and all are up and running
w/o errors.
Help? Hints?
Regards,
Michael
