Re: Trouble with recurring invoices and email

[Bob Miller <..hidden..>]

Greetings,

We just did our scheduled invoices run.  This time we set ourselves up
to be BCC'd.  Unfortunately, we never received the invoices.

I tcpdump'd the lo interface on port 25, and tailed apache access log,
apache error log, exim log, and syslog.  Apache error log showed nothing
interesting, all debug info is related to SSL, the access log showed
that the page loaded when we did the transactions.  Exim log shows no
connections, and the tcpdump shows no traffic on port 25.  syslog
reports no activity at all.

So what ever the problem is, it seems that the recurring transactions
are not attempting to mail out through smtp...

The following errors came up on the screen immediately after the run:

Posting Sales Invoice 3180 ..... done
Sending Invoice 3180Location:
is.pl?action=reprint&module=ar&type=invoice&login=linda&path=bin/mozilla&sessionid=&id=357&formname=invoice&format=pdf&media=email&vc=customer&ARAP=AR&message= Content-type: text/html ..... done 
Posting Sales Invoice 3181 ..... done
Sending Invoice 3181Location:
is.pl?action=reprint&module=ar&type=invoice&login=linda&path=bin/mozilla&sessionid=&id=358&formname=invoice&format=pdf&media=email&vc=customer&ARAP=AR&message= Content-type: text/html ..... doneLocation: am.pl?action=recurring_transactions&path=bin/mozilla&login=linda&sessionid=&header=1 Content-type: text/html 

I find myself agreeing with Bill that this problem seems related to the
path argument.  It is really the only discrepancy that shows up.  There
is indeed no bin/mozilla anywhere on this machine.  By mere
happenstance, I happen to have a very old box temporarily back on my
network from when I first opened my business, it has sql-ledger on it,
and it has a bin/mozilla (and a bin/lynx) within its directory
structure.  

So perhaps bin/mozilla was removed and the code for recurring
transactions was not updated to reflect that?

As per before, the invoices were created, and we were able to re-send
them by email after.

If there is anything else I can add to be helpful, or anything I can do
to assist with testing a fix, please let me know 


-- 
Computerisms
Bob Miller      
867-334-7117 / 867-633-3760
http://computerisms.ca


On Thu, 2013-07-25 at 11:29 +0200, Erik Huelsmann wrote:
> Hi all,
> 
> On Thu, Jul 25, 2013 at 7:05 AM, Bob Miller <..hidden..>
> wrote:
>         We noticed this recently too, chasing down bills that hadn't
>         been paid
>         yet we discovered people haven't been receiving their emailed
>         recurring
>         transactions.  Normal invoices send through mail just fine.
>         
>         It also turns out we can find the transactions and resend
>         them, so the
>         only part of it that isn't working is the emailing (as far as
>         I can tell
>         right now).
>         
>         I have set the smtp server as 127.0.0.1 in ledgersmb.conf, and
>         exim
>         listens and obviously works since normal invoicing works.
>         
>         According to my exim logs there was no connection made, so it
>         appears
>         that it isn't sending via smtp.  I find nothing in the apache
>         logs that
>         indicates any clues.  As best as I can tell, the box is doing
>         what it
>         thinks it should be doing.
>         
>         Our next scheduled run of recurring transactions is in another
>         week, so
>         I was planning on turning up the debugging and taking a closer
>         look at
>         it during that run.
>         
> Thanks for reporting! I've
> created https://sourceforge.net/p/ledger-smb/bugs/873/ to track this
> issue. If you have any findings next week, please don't hesitate to
> mail them or add them to the ticket.
> 
> 
> -- 
> Bye,
> 
> 
> Erik.
> 
> 
> http://efficito.com -- Hosted accounting and ERP.
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