| I have a question, and a short story. I'm hoping one of the two will make enough sense for someone to have an answer :) Question: What is the recommended way to place a store credit on a customer's account? Story: We have a custom-built system to automate some things and then submit them to LSMB via CLI. One of the things it does is manage customer credits. We have a liability account set up for credits - 2340. When our system creates a credit, it submits an AR invoice to LSMB. This invoice has a single credit line item, which uses 2340 as the income account. It also has a single payment, which uses 2340 as the payment account. We only just noticed (:P), this causes strange and mysterious things to happen. In tracking this down, I attempted to create such an invoice through the LSMB web interface, and I couldn't, because LSMB tells me I cannot use 2340 for both AR income and AR payment. This leads me to believe that our system's invoice submission is invalid, which raises the question: what would be the correct way to do it? I tried to keep this succinct, but I can provide more details of our implementation if that would help. -- David Deller Software Development Terry Precision Cycling (800) 289-8379 |