Re: Reversing service invoice howto

["Richard Hernandez" <..hidden..>]

Thank you very much for your quick response.  This seemed to work.
After I clicked update, it automatically filled in the amounts (one
negative and one positive) then in amounts at the top, I entered 0.
This works fine for now but any of my larger clients would require a
separate credit memo number.  I'm guessing this would work if I
created a new invoice for the same client with the same item only with
the quantity as a negative.

Thanks again.

Richard


On 10/17/07, Chris Travers <..hidden..> wrote:
> On 10/17/07, Richard Hernandez <..hidden..> wrote:
> > Hello,
> >
> > What's the proper way to reverse/credit an invoice?  I tried editing
> > the posted invoice and changing the quantity to negative and it seems
> > to work but it still shows on the outstanding transaction report.  Is
> > there a way to apply the credit to the original invoice?
>
> At the moment, what you do is issue or receive a payment of $0, and
> check both invoices.
>
> We need to rethink this in 1.4.
>
> Best Wishes,
> Chris Travers
>
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