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csv invoice template problem

I have a customer that wants his invoice in CSV, so I go to the
invoice, set the dropdowns at the bottom to "CSV" and "Screen" press
print and I get an error:

Could Not Load Template from DB at LedgerSMB/Template/DB.pm line 71.

where do I set up these templates?

using a slightly old version 1.4.23 on tomcat if that makes any difference.


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