I tried Erik’s suggestion below but I could not replicate the error on the demo system. It’s a bit like going the dentist with a toothache. When you are sitting down in his chair the pain is gone… Thanks to Erik I found out about a very much different (default settings) problem. If that unexpectedly appears to be related to the #1264 bug I will let you know.
What I also want to let you know is that I was kind of happy that you confirmed still perceiving the order saving bug. Of course not for the very dedicated developers core team but as such. As a user/ administrator implementing and maintaining an ERP system can sometimes be quite intimidating. Especially after a major upgrade like to v1.4. In the end your business processes rely heavily on this system. When I encounter problems with the software I mostly feel kind of silly, thinking that it might as well be caused by myself. Sometimes I spend quite some time on trial and error trying to solve it myself (and sometimes succeeding in it) yet ending with writing to the user list (I should look though more often through the error logs and indicated code lines, but well…). Many times the solution of my problems then appears to be just a few mouse clicks away… I would rather like to provide some kind of contribution to all the efforts of the allways friendly core developers team and the other active users, not being a pain in the ass. Dilemma, dilemma… So that is why it is nice to read that at least this specific problem seems real…
Thank you very much everybody for all the efforts, support, help and understanding, especially for the core developpers team. Good luck in 2015!!!.
It was always an intermittent problem for me, but if I saved and continued adding lines to the order I would get it after about 4-5 saves.
The problem was never fully solved - we just don't save while doing an order at the moment as a workaround.
On Sun, Jan 11, 2015 at 6:31 PM, Erik Huelsmann <..hidden..> wrote:
In https://demo.cloud.efficito.com/erp/1.4/ I did the following:
1. Go to Order Entry -> Sales Order
2. Set the customer to "Adina Horner"
3. Enter the number "1" in the first item's part number
4. Click "Update"
5. Select part "5010" from the subsequent list and click "Continue"
6. Save the order (click "Save")
7. Enter "21" in the second item's part number and click "Update"
8. Select part "4021" from the subsequent list
9. Save the order (click "Save")
10. Copy the order number from the "Order number" field (the order is there as "1115" for you to see)
11. Leave the order entry screen by clicking in the menu "Order entry" -> "Reports" -> "Sales orders"
12. Paste the order number in the order number search box
13. Click "Continue"
14. Reopen the order by clicking the order number in the returned list
15. Enter "32" in the third item's part number and click "Update"
16. Select part "UPS-MIN-325" from the returned list and click "Continue"
17. Save the order again
All the while, I haven't seen the error you report. Can you reproduce your error on the demo system?
On Fri, Jan 9, 2015 at 12:25 AM, Peter van Bussel <..hidden..> wrote:
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