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Re: Begining in LedgerSMB



MooHi,

On Oct 25, 2016 17:52, "RODRIGUEZ FONSECA JORGE ALBERTO" <..hidden..> wrote:
>
> Hi David:
>
>     Thank you very much for your help. I rather to use e-amail way to communicate this issues because the english
> is not my native language and by chat would be not understand something well and need to find translations or like that
> then affect the dialog. Beside, if I have to find information, I need time to find it and it would be better.

Ok. It works too, just slower.

>
>     For your questions:
>
> 1-. what is the link for the instructions you followed.
>
> I've tried to find the place where I got that link but I can't ... I'm sorry, it is because I was serching something to help me through LedgerSMB site to help me before botter asking in the mail list. But I remember that the web page show:
>
> * General Instructions for PPA like I installed
> *Bellow, it show especific instructions for each kind of Ubuntu PPA (14.04,14.10,15.04,15.10,16.04). But It gave an error because I can't import the public key.

Ok. Were there any other instructions there than the instructions how to install a PPA?

>
> Before that I tried with this:
>
> https://repo.ledgersmb.org/
>
> But until now I look where the public key file is.

That's an important bit of feedback. Well have to make sure that informations is prominently available in that location, of course.

>
> I don't know is that PPA for Debian Jessy is the same for Ubuntu 16.04.1
>
> As you can see I'm not an experience person in this.

While I recognise that you didn't succeed yet, we want to have an installation which is easy and straight forward. Even though we already spent significant time to improve the installation process, we need to do better. Please help us improve by letting us know what problems you run into while trying to get this working.

>
>
>  2. have you ever installed any version of LedgerSMB on that system before.
>
>     I didn't install LedgerSMB before in this or any system

But from your earlier mail,I understood that you first installed some 1.3 version and then upgraded to 1.4?

>
>
> 3. is there anything in /var/log/apache2/error.log (and other log files) that may help.
>
>     I found some error.log files that show the same message. It is this:
>
> PHP Warning:  Module 'mysqlnd' already loaded in Unknown on line 0
> [Tue Oct 25 08:23:11.357115 2016] [mpm_prefork:notice] [pid 1415] AH00163: Apache/2.4.18 (Ubuntu) mod_perl/2.0.9 Perl/v5.22.1 configured -- resuming normal operations
> [Tue Oct 25 08:23:11.357160 2016] [core:notice] [pid 1415] AH00094: Command line: '/usr/sbin/apache2'
> [Tue Oct 25 08:23:12.358734 2016] [:error] [pid 2702] mod_log_sql: insufficient configuration info to establish database link

From this, I conclude you installed mod log sql. That's a module to log to a mysql database. However, due to a configuration problem, the logging can't happen, because the database connection can't be established. The errors below indicate the same. Unfortunately, there is no error which indicates a problem with the least smb installation.

> [Tue Oct 25 08:23:12.358808 2016] [:error] [pid 2702] mod_log_sql: child spawned but unable to open database link
> [Tue Oct 25 08:23:12.359572 2016] [:error] [pid 2703] mod_log_sql: insufficient configuration info to establish database link
> [Tue Oct 25 08:23:12.359616 2016] [:error] [pid 2703] mod_log_sql: child spawned but unable to open database link
> [Tue Oct 25 08:23:12.360565 2016] [:error] [pid 2704] mod_log_sql: insufficient configuration info to establish database link
> [Tue Oct 25 08:23:12.360611 2016] [:error] [pid 2704] mod_log_sql: child spawned but unable to open database link
> [Tue Oct 25 08:23:12.361734 2016] [:error] [pid 2705] mod_log_sql: insufficient configuration info to establish database link
> [Tue Oct 25 08:23:12.361789 2016] [:error] [pid 2705] mod_log_sql: child spawned but unable to open database link
> [Tue Oct 25 08:23:12.362474 2016] [core:notice] [pid 1415] AH00051: child pid 1422 exit signal Segmentation fault (11), possible coredump in /etc/apache2
> [Tue Oct 25 08:23:12.362552 2016] [core:notice] [pid 1415] AH00051: child pid 1423 exit signal Segmentation fault (11), possible coredump in /etc/apache2
> [Tue Oct 25 08:23:12.362593 2016] [core:notice] [pid 1415] AH00051: child pid 1424 exit signal Segmentation fault (11), possible coredump in /etc/apache2
> [Tue Oct 25 08:23:12.362638 2016] [core:notice] [pid 1415] AH00051: child pid 1425 exit signal Segmentation fault (11), possible coredump in /etc/apache2
> [Tue Oct 25 08:23:12.362681 2016] [core:notice] [pid 1415] AH00051: child pid 1426 exit signal Segmentation fault (11), possible coredump in /etc/apache2
> [Tue Oct 25 08:23:12.362808 2016] [:error] [pid 2706] mod_log_sql: insufficient configuration info to establish database link
> [Tue Oct 25 08:23:12.362825 2016] [:error] [pid 2706] mod_log_sql: child spawned but unable to open database link

@david: should we consider going for a standard install first, in this case?

Regards,

Erik

>
> Regards,
>
> Jorge Rodríguez    
>
> ________________________________
> From: "David G" <..hidden..>
> To: ..hidden..
> Sent: Tuesday, October 25, 2016 4:14:30 AM
> Subject: Re: [Ledger-smb-users] Begining in LedgerSMB
>
>
> Hi Jorge,
>
> Would you be able to visit our chat channel (in a web browser) at
> #ledgersmb
>
> We will be able to help you resolve your install issues both faster and more easily if you can visit us there.
>
> If you would prefer to work by email instead please let us know here and we will help, it will just tend to be a bit slower.
>
> The first few questions I would ask are....
>     1. what is the link for the instructions you followed.
>     2. have you ever installed any version of LedgerSMB on that system before.
>     3. is there anything in /var/log/apache2/error.log (and other log files) that may help.
>
> The chat client will allow files to be uploaded if you don't mind us seeing your log files (or parts of them)
>
> Regards
> David G
>
>
> On 25/10/16 09:34, RODRIGUEZ FONSECA JORGE ALBERTO wrote:
>>
>> Good night: I followed the instruction to install PPA on Ubuntu 16.04.1: http://ppa.launchpad.net/ledgersmb/main/ubuntu xenial main It update the current version 1.3 on repository to 1.4.33 that is that I have installed at this momment But I open the browser and type: "http://localhost/ledgersmb/setup.pl" and I get this message: "Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at webmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Apache/2.4.18 (Ubuntu) Server at localhost Port 80 " By this, I need your help to run LedgerSMB, because I don't know how to solve this problem. Is there a problem knowing ? By the way, after run 1.4.33 (when I can), there is a way to update to 1.4.34 ? and then to 1.5 Beta 6 ? Thanks, and regards, Jorge Rodríguez ------------------------------------------------------------------------------ The Command Line: Reinvented for Modern Developers Did the resurgence of CLI tooling catch you by surprise? Reconnect with the command line and become more productive. Learn the new .NET and ASP.NET CLI. Get your free copy! http://sdm.link/telerik _______________________________________________ Ledger-smb-users mailing list ..hidden.. https://lists.sourceforge.net/lists/listinfo/ledger-smb-users
>
>
>
> ------------------------------------------------------------------------------
> The Command Line: Reinvented for Modern Developers
> Did the resurgence of CLI tooling catch you by surprise?
> Reconnect with the command line and become more productive.
> Learn the new .NET and ASP.NET CLI. Get your free copy!
> http://sdm.link/telerik
> _______________________________________________
> Ledger-smb-users mailing list
> ..hidden..
> https://lists.sourceforge.net/lists/listinfo/ledger-smb-users
>
>
> ------------------------------------------------------------------------------
> The Command Line: Reinvented for Modern Developers
> Did the resurgence of CLI tooling catch you by surprise?
> Reconnect with the command line and become more productive.
> Learn the new .NET and ASP.NET CLI. Get your free copy!
> http://sdm.link/telerik
> _______________________________________________
> Ledger-smb-users mailing list
> ..hidden..
> https://lists.sourceforge.net/lists/listinfo/ledger-smb-users
>

------------------------------------------------------------------------------
The Command Line: Reinvented for Modern Developers
Did the resurgence of CLI tooling catch you by surprise?
Reconnect with the command line and become more productive. 
Learn the new .NET and ASP.NET CLI. Get your free copy!
http://sdm.link/telerik
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